Chrissy the Nutritionist

​Refund Policy:

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At Chrissy The Nutritionist, I stand by the quality and integrity of every product and service I provide.

Please read the following carefully before making a purchase.

 

 

1. Physical Products (e.g. supplements, wellness products)

 

• Due to health and safety regulations, refunds or returns cannot be accepted for any products once they have left my care, even if unopened  unless:

 

      a. There is a confirmed fault, defect, or contamination in the product; or

      b. You have experienced a verified allergic reaction, supported by medical documentation.

 

• Refunds will not be issued for:

 

      a. Personal preference or perceived ineffectiveness.

      b. Reactions that cannot be verified as product-related.

      c. Change of mind or financial circumstances.

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• Any refund or replacement requests must be made in writing within 7 days of receiving the product.

 

 

 

2. Digital Products (e.g. guides, ebooks, protocols)

 

• All digital downloads and online products are non-refundable once purchased, as immediate access is granted upon payment.

• If you experience a technical issue accessing your file, please contact me at info@chrissythenutritionist.com, and I’ll ensure you receive your purchase promptly.

 

 

 

3. Consultations and Services​

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• Cancellations or reschedules must be made at least 24 hours in advance to avoid forfeiting the session fee.

• Refunds for services are not provided after a session has taken place, except in the rare event of practitioner error or technical fault.

 

 

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4. Faulty or Incorrect Products​​

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• If a product arrives damaged, defective, or incorrect, please email clear photos and your order number to info@chrissythenutritionist.com within 7 days of delivery.

• A replacement or refund will be arranged in line with Australian Consumer Law obligations.

 

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Terms & Conditions:

By purchasing from Chrissy The Nutritionist, you acknowledge and agree to the following:

 

1. Disclaimer:

   All products and information are provided for general wellness and educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare professional before starting any new supplement or protocol.​

2. Product Handling:

   Products should be stored according to the instructions provided. Chrissy The Nutritionist is not responsible for any loss or damage resulting from improper storage or handling once the product has been received.

3. Individual Results:

   As each body is unique, individual responses to supplements and protocols may vary. No guarantees can be made regarding specific outcomes.

4. Intellectual Property:

   All digital materials, guides, and resources provided are protected by copyright and may not be reproduced, distributed, or resold without written permission.

5. Liability:

   To the maximum extent permitted by law, Chrissy The Nutritionist is not liable for any direct or indirect damages arising from the use or misuse of products or services purchased through this website.

 

 

Contact:

For any questions or concerns, please email: info@chrissythenutritionist.com 

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Thank you for your understanding and support. Maintaining fairness, integrity, and safety for all clients is my top priority.